Wyse C10le Firmware Upgrade
Dell Wyse (previously called Wyse Technology before Dell purchased the company in 2012) is a computer technology company that manufactures thin client computers.
Find information on how to download the latest firmware for Dell Wyse ThinOS devices. Is there a way to upgrade firmware in WYSE C10LE ThisOS using a USB thumb drive? Feb 15, 2018 - Dell Wyse provides technical support for their products through an online support website, but the page you should visit depends on whether.
Ever since Dell acquired Wyse, they've been at work migrating and integrating most of the relevant information into Dell's existing site.
The company's original website is still online and located at http://www.wyse.com, but it's not fully operational given that most of the links point to Dell's website.
Dell Wyse Support
Dell Wyse provides technical support for their products through an online support website, but the page you should visit depends on whether or not your Wyse hardware has a Dell service tag or serial number.
If the hardware does have a service tag, you can get support for the Wyse product through Dell's website.
If there isn't a Dell service tag, use the support page on Wyse's website.
Dell Wyse Driver Download
Dell provides an online source to download drivers for Dell Wyse hardware on their own website. Wyse provides a download repository as well.
For Dell Wyse hardware that includes a service tag, please use Dell's website to search for the product, after which you can see all the available downloads for that specific device, including any device drivers.
Another good source for drivers is through a free driver updater program, which is a tool that can check for outdated or missing drivers and then download and install them for you.
Dell Wyse Product Manuals
Many of the user guides, instructions, reference manuals, and other documentation for Wyse hardware are available on Dell's website.
You might also have some luck pulling up a Wyse product manual from Wyse's website.
Dell Wyse Telephone Support
Dell provides technical support over the phone for Dell Wyse products that have a Dell service tag at this number:
1-877-459-7304
Dell Wyse Forum Support
On Dell's website are a couple different forums that can help provide additional support for Wyse products by connecting you with other users.
Dell Wyse Knowledge Base Support
Another way you can find support for your Dell Wyse hardware is to visit Dell's Knowledge Base page for training videos, quick start guides, and other resources that may not be included in the product manuals from above.
Dell Wyse Email Support
Dell also provides email support for their Wyse hardware products through an email ticketing system.
Hi.I have recently replaced some SonicWALL devices in our branch offices with Cisco ASA5506X devices. They are running Firepower Threat Defence. 6.2.0.0. (NOT ASA). Behind the ASA5506Xs are Wyse thin client devices, Model No Cx0, Prod Id C10LE. The Wyse devices obtain a DHCP address form the Cisco ASA5506X, then pull down their config from the head office, via a site to site VPN set up by the Cisco device to a peer.
It mostly works.
The problem I have, is that the Wyse devices do not renew their DHCP lease. Lease time is set to one hour, and there seems no way to change this on the Cisco device. After an hour, the Wyse just displays 'DCHP lease expired', and kicks the user out. Power cycling the device allows them to continue their session once more. Other devices (the occasional PC) work fine. The Wyse devices work fine when getting their DHCP leases from other DHCP servers, however every other DHCP server they have used has been configured with a lease of over a week.
Wyse C10le Firmware Download
It seems to me that the firmware on the Wyse devices have a problem, so I would like to upgrade it. Current versions is 8.0_210. I have checked with Dell, it seems that I need a support contract to access firmware. These devices, however, are documented as 'End of life' in May 2014, so a contract cannot be had. This is odd, as several of our devices have a manufacture date of July 2014.So questions:
1. Has anyone seen these devices exhibit this behaviour before?
2. Any hints as to how I might obtain newer firmware?